The Great Thing About Blogging Pt II......

And of course, today, my old favourites when it comes to "corporate toss-pots who couldn't give a monkeys about their customers", stories, NTL, rears it's ever-so ugly head.

I've just had three attempts, three lots of going on hold and two "we're sorry that our lines are busy right now, please call another time" messages., before finally speaking to someone who sorted a very simple problem.

In the spirit of getting someone to take responsibility for the actions of these souless wankers, I'd like to put forward today:

Ms Vanessa Thomas, Head Of Credit Control. NTL Group

Now I never got to speak to Vanessa, if indeed she even exists, but it's your name on the bottom of the letter I was trying to sort out love, so you can take the flak via this lovely public medium. If you don't like that, then move jobs, and don't put your name on the bloody letters.

Sort your telephone systems out you silly cow, how the fuck are we supposed to get through with your ridiculous system?? Get some staff who know what they are talking about, and stop sending incorrect snotty letters to the people who pay for your 4x4 and mortgage while you sit on your fat arse in a plush office. Then, and only then, you might just be working for a company that deserves some respect, and might yourself be worth more than fuck all, which is your current contribution to the human race!

Ahhh. That's Better.