Wednesday, August 16, 2006

The Great thing About Blogging....

Is the opportunity it affords to vent one's spleen fully and publicly about things that really piss one off.
So it will come as no surprise that that fine old institution that's been the target of mankind's displeasure since they were first invented was going to make an appearance here sooner or later.
Banks.

Or, in this case, more specifically NatWest Bank.
The organizations themselves really are souless un-caring money making machines. Anyone with half a brain is aware of that. It's been a while since any sane human being really thought that any attempt at 'customer service' from these businesses was anything more than window dressing, but that said, they really are useless shits as well.

As well as failing to pay part of our rent on a number of occasions in the last few months, the retards at NatWest this month have just cut my other half's credit limit on her NatWest Credit Card, because they say she's not been paying it regularly enough. This may be due to the fact that the NatWest Direct Debit, from her NatWest Current Account, set up in June to pay her NatWest Credit Card, has still not been set up by the fuckwits at....yes, you guessed it, NatWest.

Now, there is a school of thought that says you can't be rude to those poor unfortunates on the phone employed to deal with these sort of problems, it's not their fault is it? They're only doing a job right? We just don't understand the stress these poor people have to deal with every day do we?

Bollocks.
Because if there's one thing that banks have become really good at in the last few years, it's employing people to bloody stupid to do the job on purpose, thus saving themselves a fortune in actually delivering any customer service as thousands of people hang up the phone, too frustrated to listen to another minute of looped music.

Now this may be good for reducing the unemployment figures amongst the stupid, but it does nothing for the stress levels of those of us frustrated by the ineptitude of their employers.

So, fully aware as I am that this will in no way change the attitude of NatWest or any other banking organization, I'd like to take this opportunity to say, on behalf of all those wronged by you,

NatWest, you truly are a bunch of Wankers.

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